Introduction
This Agreement applies to the website operated by Anhad Info Solutions Private Limited, including www.anhadinfosolutionsprivatelimited.com (the “Website”). By accessing or using the Website, you agree to be bound by these Terms & Conditions and confirm that you are legally competent to enter into an agreement under applicable law. Additional terms and conditions may apply to specific travel packages, tours, hotels, transportation services, visa assistance or other services offered through the Website.
Anhad Info Solutions Private Limited reserves the right to modify these Terms & Conditions from time to time. By continuing to access or use the Website after any changes are posted, you agree to be bound by the revised Terms & Conditions.
Third Party Sites
References on the Website to third-party names, trademarks, products, hotels, airlines, transportation providers, travel operators, services or links to third-party websites are provided for informational and service facilitation purposes. Such references do not constitute an endorsement, sponsorship or recommendation by Anhad Info Solutions Private Limited.
Anhad Info Solutions Private Limited is not responsible for the content, policies, availability or services of any third-party website or service provider. Your use of third-party websites or services may be subject to the terms, conditions and policies of those respective third parties.
Booking Acceptance and Payment
All information provided by customers during the booking process must be truthful, complete and accurate. Providing incorrect, incomplete or misleading information may result in cancellation of a booking or denial of services.
Before accepting or confirming a booking, Anhad Info Solutions Private Limited may request additional information or documents from the customer, including identity documents, passenger details, travel documents or payment-related information where applicable.
Anhad Info Solutions Private Limited reserves the right to refuse, modify or cancel a booking for reasons including availability limitations, incorrect pricing or package information, failure of payment, incomplete information, suspected fraudulent activity, supplier restrictions or other operational reasons.
If a booking is cancelled after payment has been received, any eligible refund will be processed in accordance with the applicable Cancellation & Refund Policy and the refund rules of the relevant hotels, airlines, transport providers or other third-party suppliers.
By confirming a booking or making payment for a travel package or service, the customer agrees to accept the applicable booking terms and pay the amount communicated at the time of confirmation.
Booking Information and Limitations
Anhad Info Solutions Private Limited may impose reasonable limitations on the number of passengers, rooms, packages or services that may be booked by an individual customer or group, depending on availability and supplier conditions.
Certain travel services may be subject to minimum booking requirements, advance payment requirements, documentation requirements or other conditions imposed by hotels, airlines, transportation providers or other suppliers.
Anhad Info Solutions Private Limited reserves the right to refuse bookings where fraudulent, unlawful or unauthorized activity is suspected.
Pricing Information
Travel package prices, hotel rates, transportation charges, taxes, service charges and other fees may change depending on availability, seasonality, supplier pricing, currency fluctuations and other applicable factors.
While Anhad Info Solutions Private Limited makes reasonable efforts to ensure that pricing information displayed or communicated to customers is accurate, errors may occasionally occur.
Anhad Info Solutions Private Limited reserves the right to correct pricing errors and, where necessary, cancel or modify a booking affected by an incorrect price. Customers will be informed where such circumstances materially affect their booking.
Promotional Offers
Promotional offers, discounts and special package rates may be limited in availability and may expire or be withdrawn without prior notice.
Promotional offers may be subject to specific eligibility requirements, booking dates, travel dates, minimum booking values or other conditions communicated at the time of the offer.
Promotional discounts cannot be exchanged for cash unless specifically stated otherwise and may not be combined with other offers unless expressly permitted.
Information Provided on the Website
Anhad Info Solutions Private Limited provides information relating to travel packages, destinations, hotels, transportation, tours, activities and other travel-related services on the Website. Such information is provided for general informational and booking purposes.
We make reasonable efforts to ensure that the information displayed on the Website is accurate and up to date. However, travel information, prices, availability, hotel facilities, schedules and other service details may change from time to time.
Customers are advised to confirm important travel information before making final travel arrangements. Anhad Info Solutions Private Limited does not guarantee that all information on the Website will always be completely accurate, current or error-free.
Anhad Info Solutions Private Limited shall not be responsible for any loss, inconvenience or consequence arising directly or indirectly from actions taken based solely on information displayed on the Website, particularly where such information is provided or controlled by third-party suppliers.
Intellectual Property
All copyrights, trademarks, service marks, logos, graphics, photographs, page designs, text, illustrations, icons, layouts, videos and other materials available on the Website are owned by, controlled by or licensed to Anhad Info Solutions Private Limited, unless otherwise stated.
Customers may access and view the Website content for personal, non-commercial purposes. No content from the Website may be copied, reproduced, modified, distributed, republished, transmitted or commercially exploited without prior written permission from Anhad Info Solutions Private Limited.
The name “Anhad Info Solutions Private Limited”, its logos, branding, graphics, website design, service names and other associated materials may constitute trademarks or proprietary materials of the company. All third-party trademarks remain the property of their respective owners.
Travel Services and Bookings
Travel services available through the Website may include tour packages, hotel accommodation, transportation, sightseeing, activities, travel assistance and other related services.
Availability of travel services is subject to confirmation by the relevant hotel, airline, transportation provider, tour operator or other service provider.
A booking request or enquiry submitted through the Website does not necessarily constitute a confirmed booking until confirmation is provided by Anhad Info Solutions Private Limited or the relevant service provider.
Terms Applicable to Travel Bookings
Once a customer submits a booking request, Anhad Info Solutions Private Limited may provide a booking acknowledgement or payment confirmation containing the details of the requested services.
A booking shall be considered confirmed only after the applicable payment has been received and confirmation has been issued, subject to the terms applicable to the selected package or service.
Travel packages may have minimum booking requirements, advance payment requirements, documentation requirements and specific booking deadlines. These requirements will be communicated where applicable.
Customers may request changes or cancellation to their booking by contacting Anhad Info Solutions Private Limited. Changes and cancellations are subject to availability, timing and the terms imposed by the relevant travel service providers.
Additional charges may apply for changes to travel dates, passenger names, destinations, hotel categories, transportation or other booking details.
Refunds
Anhad Info Solutions Private Limited may provide a refund where a customer is eligible under the applicable Cancellation & Refund Policy and the refund rules of the relevant service providers.
Refund eligibility and the amount of refund may depend on the cancellation date, type of booking, hotel or airline rules, supplier policies, promotional conditions and other applicable charges.
Customers requesting a refund may be required to contact Anhad Info Solutions Private Limited within the applicable period communicated for their booking.
Any refundable amount will generally be processed using the original payment method, subject to applicable payment provider and banking procedures.
Refund processing times may vary depending on banks, payment gateways, card issuers and third-party service providers.
All refunds remain subject to the applicable booking terms and the policies of the relevant suppliers.
Non-Refundable Services
Certain travel services may be non-refundable by their nature or according to supplier terms. These may include, where applicable:
- Non-refundable hotel bookings.
- Non-refundable airline or transportation tickets.
- Special promotional or discounted packages.
- Visa fees and visa processing charges.
- Government taxes or statutory charges where non-refundable.
- Travel permits, entry tickets or activity charges.
- Services already utilized by the customer.
- No-show bookings.
- Charges imposed by third-party suppliers that are specifically stated as non-refundable.
Cancellation and Booking Modification
Customers may request cancellation or modification of their booking by contacting Anhad Info Solutions Private Limited through the contact details provided below.
Cancellation or modification requests will only be considered effective after confirmation from Anhad Info Solutions Private Limited.
Changes to travel dates, passenger details, destinations, hotels, transportation or other services are subject to availability and may involve additional charges.
Any cancellation charges or modification fees imposed by airlines, hotels, transport providers, tour operators or other suppliers may be payable by the customer.
Delivery of Travel Documents and Vouchers
Where applicable, travel vouchers, hotel confirmations, tickets, itineraries or other booking documents may be provided electronically through email, WhatsApp or other communication channels provided by the customer.
Customers are responsible for reviewing all travel documents received from Anhad Info Solutions Private Limited and notifying the company promptly if any information appears to be incorrect.
Anhad Info Solutions Private Limited shall not be responsible for errors caused by incorrect passenger information or documents provided by the customer.
Travel Prices and Supplier Charges
The final price of a travel package may include accommodation, transportation, sightseeing, activities, service charges, taxes or other components as specifically mentioned in the package details.
Certain expenses may not be included in the quoted package price, including personal expenses, meals not specifically mentioned, optional activities, entry fees, visa fees, travel insurance, tips or other charges unless expressly stated otherwise.
Prices may vary based on availability, travel dates, seasonal demand, supplier pricing, exchange rates and other applicable factors.
Promotional Packages and Offers
Special travel packages, promotional rates and discounted offers may be subject to limited availability and specific terms.
Anhad Info Solutions Private Limited reserves the right to withdraw, modify or discontinue promotional offers at any time, subject to applicable law and existing confirmed bookings.
Promotional packages may have separate cancellation, refund and modification conditions, which will be communicated to customers at the time of booking.
Force Majeure
Anhad Info Solutions Private Limited shall not be held responsible for cancellations, delays, changes or inability to provide travel services caused by circumstances beyond its reasonable control.
Such circumstances may include natural disasters, pandemics, epidemics, political unrest, war, terrorism, strikes, adverse weather conditions, government restrictions, transportation disruptions, airline cancellations, supplier failures or other force majeure events.
In such circumstances, Anhad Info Solutions Private Limited will make reasonable efforts to assist customers and may offer alternative arrangements or eligible refunds where available from the relevant service providers.
Customer Responsibilities
Customers are responsible for providing accurate passenger information, valid identification documents, passport details and other documents required for the selected travel services.
Customers are responsible for ensuring that they possess valid passports, visas, permits, travel insurance and other documents required for their destination, unless otherwise agreed in writing with Anhad Info Solutions Private Limited.
Customers should arrive at airports, railway stations, hotels, pickup points and other designated locations within the time advised by the relevant service provider.
Failure to comply with travel requirements, documentation requirements or scheduled timings may result in cancellation, no-show charges or loss of services without refund, subject to applicable supplier terms.
Limitation of Liability
Anhad Info Solutions Private Limited acts as a travel service provider and/or facilitator and may coordinate services provided by independent third-party suppliers including hotels, airlines, transportation companies, tour operators and activity providers.
Anhad Info Solutions Private Limited shall not be responsible for acts, omissions, delays, cancellations, service failures or changes made by independent third-party suppliers, except to the extent required by applicable law.
Nothing in these Terms & Conditions shall exclude or limit any liability that cannot legally be excluded or limited under applicable law.
Website Accuracy
Anhad Info Solutions Private Limited makes reasonable efforts to maintain the accuracy and availability of the Website. However, temporary errors, technical issues, inaccurate third-party information or interruptions may occur.
The Website and its information are provided on an “as available” basis. Anhad Info Solutions Private Limited does not guarantee uninterrupted access to the Website or that all information will always be complete, accurate or error-free.
Privacy and Customer Information
Customer information provided during enquiries, bookings and payments may be used for processing travel services, communicating booking information, providing customer support and fulfilling applicable legal or regulatory requirements.
Personal information will be handled in accordance with the Privacy Policy of Anhad Info Solutions Private Limited and applicable laws.
Changes to These Terms
Anhad Info Solutions Private Limited may update or modify these Terms & Conditions from time to time to reflect changes in its services, business practices, applicable laws or regulatory requirements.
The updated Terms & Conditions will become effective when published on the Website. Continued use of the Website after such changes constitutes acceptance of the revised Terms & Conditions.
Contact Us
Anhad Info Solutions Private Limited
Phone: 01147340438, 9667603303
Email: info@anhadinfosolutionsprivatelimited.com
Address: 4-A/29, 2nd Floor, Tilak Nagar, New Delhi, 110018
Website: www.anhadinfosolutionsprivatelimited.com